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FAQ 

  • Do you accept exchanges?
    Yes, we accept exchanges on non-personalized items only. Please note the following: -You have 30 days from the date of delivery to exchange your item/s. -Exchanged products must be in the same condition you received it, with no signs of wear or tear. -You are responsible for all shipping costs. Please contact our customer service team through email at revolvingseasons4@gmail.com to let us know about your exchange. Once the item/s are received, we'll send you an invoice for the shipping cost to send out your replacement. We are not liable for any return packages that may become lost in transit. Please keep your proof of postage or return tracking number when shipping back your returns.
  • What is your processing time?
    Our processing time is 1-3 business days.
  • Can I expedite my order?
    Yes. At checkout please select either priority option below, based on your needs: Priority Mail (1-5 business days) Priority Mail Express (1-3 business days) our fastest shipping
  • What if my personalized items were printed incorrectly?
    If you received personalize items that were misspelled (e.g. last names, first names...etc), we will investigate and determine the proper resolution. If it is determined based on the order sheet that the misprint was on our end, a replacement order will be shipped immediately free of charge. If it is determined according to the order sheet that the customer misspelled words, then we are not responsible for replacing that order. *Please be advised that we will print exactly what you enter into the website. Be sure to check for misspelled words before checking out.
  • What is your return policy?
    We are dedicated to making sure our products provide the best personal experience. If for any reason you are dissatisfied with your purchase, please note the following: ​ -Any returned products must be in the same condition you received it (items must have no signs of wear and tear) for a full refund or exchange. There are no returns or exchanges on "personalized" items. ​ -You have 30 days from the date of delivery to return your items. ​ -You are responsible for all return shipping costs. (We are not liable for any return packages that may become lost in transit. Please keep your proof of postage or return tracking number when shipping back your returns). ​ We reserve the right to refuse any returns that do not meet these requirements. ​ *(This excludes personalized items) We do not accept returns or exchanges on personalized items. ​
  • Help! I am having a problem with my order?
    Please email us your concerns at revolvingseasons4@gmail.com.
  • Can I cancel my order?
    Unfortunately, we do not accept cancellations.
  • What are your delivery options?
    First-Class Mail (1-7 business days) Priority Mail (1-5 business days) Priority Mail Express (1-3 business days)
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